I forgot my password. What should I do?
If you're logged out and you forget your login password, you'll need to reset it. To do this: Click the 'Forgot password' option on your login screen. Enter your email address and click 'Send reset instructions'.

Check your inbox immediately and follow the instructions in the email we sent you. The link to reset your password is only valid for 30 minutes.

Lost access to your one-time passwords?

Contact our support team via email hello@silverbird.com

Your Silverbird account comes packed with powerful time-saving features, letting you focus less on banking and more on your business.

If you're logged out and you forget your login password, you'll need to reset it.

You can contact us via live chat, phone or email.

To make a complaint, please send us an email at complaints@silverbird.com with a brief description of what's happened and how you'd like us to fix it.

We are pleased to offer all of our users full permission level for the account.

It's really quick and easy, in your account you can see a full list of your transactions in the account tab.

Can't find what you're looking for?
We will shortly be introducing live chat on our website and a telephone line to support with your questions.
Until then, get in touch with our support team by sending a message to help@silverbird.com
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Get an invite
Silverbird will launch to the world this spring once we've put the finishing touches. Sign up for the private beta access now, and we'll email you an invitation in the coming weeks.
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