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If the above trouble-shooting methods do not work, please let us know and we can escalate this further to our support team.

Silverbird is a platform that enables international merchants to open e-wallets, make cross-border payments and currency conversions.

Setting up an account is simple. The onboarding process is fast, intuitive, and 100% online—so you don’t need to visit a branch or send in paper documents at any stage.

Silverbird makes everything easier, more affordable, and is faster than traditional banks.

We follow all industry-standard regulations and best practices to ensure that your funds are protected.

We know that compliance procedures can be one of the most frustrating things about making and receiving high-value international payments.

We don’t charge you any upfront fees—we make money by charging a small fee on each transaction that is built into your rate.

Silverbird Global Limited is an appointed representative of The Currency Cloud Limited. The payment services are provided by The Currency Cloud Limited.

If you are experiencing any technical difficulties, please attempt the following trouble-shooting method.

All major currencies are supported for sending, receiving and exchange. The full list of currencies can be found in the article..

It’s free to open an account with Silverbird. Fees and limits are determined by various factors we assess during your application.

Silverbird is a platform that enables international merchants to open a digital account, make cross-border payments and currency conversions.

Due to government regulations, we are unable to accept payments from certain countries. If your country is not available as an option on our website, it may be considered a sanctioned country.

Silverbird is available in 38 jurisdictions worldwide. You can see a complete list here.

Can't find what you're looking for?
We will shortly be introducing live chat on our website and a telephone line to support with your questions.
Until then, get in touch with our support team by sending a message to help@silverbird.com
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Silverbird will launch to the world this spring once we've put the finishing touches. Sign up for the private beta access now, and we'll email you an invitation in the coming weeks.
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