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Daniel Conway and Geoff Rowley of FRP Advisory Trading Limited were appointed the Joint Special Administrators (“JSAs”) of Silverbird Global Limited (“the Company” or “Silverbird”) on 13 March 2024.
Silverbird has ceased to operate and the JSAs are taking steps to return funds to customers as soon as possible in line with the process set out in legislation. Updates on the current status of this process can be found below.
The JSAs’ team can be contacted by emailing silverbird@frpadvisory.com for specific enquiries. Please note that due to a high volume of enquiries we may not be able to respond to you immediately.
Please note that the scope of the JSAs’ appointment is limited to direct customers. If your services were provided by Currencycloud, you should contact Currencycloud support for details of how to access your funds.

Being Alert to Scams

All customers should remain alert to the possibility of fraud. If you are cold called by someone claiming to be from Silverbird, FRP Advisory or the FCA, please end the call and call them back using an independently verified number. Silverbird has ceased to trade and any other website using the Silverbird branding will be a scam and should be reported to the JSAs.
More information about this can be found on the FCA website at https://www.fca.org.uk/consumers/protect-yourself-scams.

UPDATE: 14 AUGUST 2024
In accordance with legislation, the JSAs have issued a letter and notice dated 14 August 2024 to all known customers eligible to make a relevant funds claim who have not yet done so, setting out a deadline of 14 business days to submit their claims.If you are a customer who has not claimed and have not received a copy of this letter, please contact the JSAs as soon as possible

UPDATE: 5 JULY 2024
In accordance with legislation, the JSAs issued a letter and notice on 5 July 2024 to all known customers containing information on how and when to submit their claims and details of the proposed customer distribution process, together with a balance confirmation form.If you are a customer and have not received a copy of this letter please contacted the JSAs as soon as possible.

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Easy payments with no transaction limits
Multiple currencies, one account

Multiple currencies, one account

Unblock your supply chain with super fast payments to and from 180 countries. Get paid faster with local EU, UK & US accounts and dedicated currency IBANS. Enjoy SEPA, SWIFT, FPS, and ACH support for all your transactions.

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Fair and affordable FX

Convert funds with our built-in Foreign Exchange at transparent, affordable rates. Say farewell to high international transfer fees charged by traditional banks.

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Fair and affordable FX
A truly global account

A truly global account

You can send and receive payments from almost everywhere, in 30+ different currencies. Easy account opening for businesses registered in 110+ countries.

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Daniel Uherek

"It’s nonsense to have a separate bank account in each country I do business with."

Daniel Uherek

Director of Innovative Catalytic
Systems Hong Kong Limited

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World-class security

From data encryption to custom controls, our robust security keeps fraud at bay.

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No unfair rejections

International merchants are welcome. We accept non-resident directors and UBOs.

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Great service

Our 5 star rated support team is available to assist you whenever you encounter an issue.

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Peace of Mind with every payment

Silverbird is a licensed Electronic Money Institution regulated by the UK Financial Conduct Authority (FCA). You’re in safe hands.

Read more about safeguarding.

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Designed specifically for import and export

And (much) better than a bank

Legacy banks weren’t designed for 21st century trade. You’ve probably encountered the outdated banking barriers that cripple your import/export supply chains and overseas expansion plans.‍

Silverbird was built to liberate global trade. Where doors were closed, we open them. We’re building the business-centric payments solution you need to go global.

Import and export physical goods
Aida

“All the staff at Silverbird are so helpful. Always there to answer my call. It’s been life-changing.”

Aida

Founder of Nuni Global

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"Traditional banks don’t understand the complicated structure of our business."

Maksim Zmitrovich

Managing Director of Veles Ltd

We’re on your side

If you’re an international merchant trading physical goods, we’re the solution for affordable cross-border payments you’ve been looking for.

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FAQs

How do I get started with Silverbird?

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Setting up an account is done entirely online through a fast and intuitive onboarding process - no need to visit a branch or send in paper documents at any stage.

We will ask for information to verify your identity and that of your business. This will only take a few minutes, then a member of our team will get in touch within a few business days to finalise the process and welcome you onboard.

Click here to get started.

What makes Silverbird different from other payment providers and traditional banks?

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Behind Silverbird is a team of experienced professionals with a background in international trade and finance. Our shared vision is to help your business navigate the unique challenges and opportunities of global trade.

Unlike most banks and payment providers, we want to dedicate our time and resources only to what we do best. For this reason, we don't offer personal accounts at this time, nor services for businesses that aren't involved in cross-border commerce.

Is my money safe with Silverbird?

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We are following all industry-standard regulations and best practices to ensure that your funds are protected.

As a client, your money is safeguarded with Tier-1 UK and EU banks. We maintain liquidity by keeping the money in safeguarding banks. Financial Services Compensation Scheme (FSCS) does not apply.

We use industry-leading TLS encryption protocols to keep your data safe, as well as two-factor authentication to make sure all the actions on our banking platform are indeed taken by yourself, or an authorized member of your team.

Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB. Silverbird is not a bank. Silverbird is a platform that enables international merchants to open e-wallets, make cross-border payments and currency conversions.

Silverbird Global Limited is an electronic money institution which is authorised and regulated by the Financial Conduct Authority ("FCA") under the Electronic Money Regulations 2011 for the issuance of electronic money, and the provision of payment services (FRN: 942055).  Head office of Silverbird Global Limited is at: One Canada Square, Canary Wharf, London E14 5AB.

Silverbird Global Limited also acts as an appointed representative of The Currency Cloud Limited. In such cases, the payment services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).

Silverbird Europe UAB is an appointed representative of Currencycloud B.V. Payment services are provided by Currencycloud B.V. Registered in The Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam Netherlands. Currencycloud B.V. is authorised by the De Nederlandsche Bank under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: R142701).

How does your compliance process work?

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We know that compliance procedures can be one of the most frustrating things about making and receiving high-value international payments. At Silverbird, we pride ourselves on working really hard to make compliance as simple and painless as possible - you can read more about how it works here.

Is Silverbird available in my country?

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With Silverbird you can pay to more than 180 countries and receive money from over 60 countries. Click here to see the details.

Our team is constantly working on adding support for more countries, so if yours isn't on the list yet, don't worry - it might be soon!

How do I create an online business account?

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It's easy to open a business account with Silverbird. Simply follow this link and start inputting your business details.

Can I open a business account online?

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The onboarding process is 100% online to open a business account with Silverbird.

Can I open a business account immediately?

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Got all your business details to hand? Are you a registered business with UK Companies House or an overseas equivalent? If yes, then you can open a business account with Silverbird in minutes.

Borderless payments for global business

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