Daniel Conway and Geoff Rowley of FRP Advisory Trading Limited were appointed the Joint Special Administrators (“JSAs”) of Silverbird Global Limited (“the Company” or “Silverbird”) on 13 March 2024. Silverbird has ceased to operate and the JSAs are taking steps to return funds to customers as soon as possible in line with the process set out in legislation. Updates on the current status of this process can be found below. The JSAs’ team can be contacted by emailing silverbird@frpadvisory.com for specific enquiries. Please note that due to a high volume of enquiries we may not be able to respond to you immediately. Please note that the scope of the JSAs’ appointment is limited to direct customers. If your services were provided by Currencycloud, you should contact Currencycloud support for details of how to access your funds.
Being Alert to Scams
All customers should remain alert to the possibility of fraud. If you are cold called by someone claiming to be from Silverbird, FRP Advisory or the FCA, please end the call and call them back using an independently verified number. Silverbird has ceased to trade and any other website using the Silverbird branding will be a scam and should be reported to the JSAs. More information about this can be found on the FCA website at https://www.fca.org.uk/consumers/protect-yourself-scams.
UPDATE: 14 AUGUST 2024 In accordance with legislation, the JSAs have issued a letter and notice dated 14 August 2024 to all known customers eligible to make a relevant funds claim who have not yet done so, setting out a deadline of 14 business days to submit their claims.If you are a customer who has not claimed and have not received a copy of this letter, please contact the JSAs as soon as possible
UPDATE: 5 JULY 2024 In accordance with legislation, the JSAs issued a letter and notice on 5 July 2024 to all known customers containing information on how and when to submit their claims and details of the proposed customer distribution process, together with a balance confirmation form.If you are a customer and have not received a copy of this letter please contacted the JSAs as soon as possible.
Features
Your Silverbird account is full of useful features designed to make cross-border business effortless. Discover them all.
Our multi-currency account is built for international trade, so you enjoy super fast payments to and from 200 countries
Hold, send, receive and convert high-value payments in 30+ currencies, with no transaction limits
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Best-in-class support
Our dedicated account managers are specialised in international trade. Speak to one any time you need help
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Fast and fair Foreign Exchange
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Exchange funds at transparent rates and save money on sky-high international transfer fees - all within one business account
World-class security
We keep fraud at bay. Our robust security features ensure that your funds, data and cross-border transfers are fully protected
Fully encrypted
Your sensitive financial data is protected with advanced 256-bit encryption and stored on secure third-party servers
Custom team controls
Set custom permissions for each member of your team depending on their role – from read-only to full admin access
Safeguarding accounts
Your funds are kept in a regulated, safeguarded account, ensuring they’re never moved, invested or lent to anyone else
AI-Powered fraud prevention
Our advanced fraud prevention system monitors transactions in real-time to protect your money
2-factor authorisation
Activate 2-factor authentication to make sure all actions on your account are taken only by authorised members of your team
Registered EMD Agent*
We work closely with Currencycloud, an e-money institution authorised by the FCA in the UK and De Nederlandsche Bank in the Netherlands.
Truly global coverage
International merchants are welcome at Silverbird
We’re here to make international payments inclusive and empower businesses everywhere to expand into new markets beyond their borders. We serve international businesses from 100+ jurisdictions, and enable high-value payments from 180+ countries.
Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB.
Silverbird Global Limited is an electronic money institution which is authorised and regulated by the Financial Conduct Authority ("FCA") under the Electronic Money Regulations 2011 for the issuance of electronic money, and the provision of payment services (FRN: 942055). Head office of Silverbird Global Limited is at: One Canada Square, Canary Wharf, London E14 5AB. Silverbird Global Ltd also acts as an EMD Agent of The Currency Cloud Limited. In such cases, payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199); Silverbird Europe UAB is an appointed representative of Currencycloud B.V. Payment services are provided by Currencycloud B.V. Registered in The Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam Netherlands. Currencycloud B.V. is authorised by the De Nederlandsche Bank under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: R142701). Clients' money is safeguarded with reputable UK and EU banks. Financial Services Compensation Scheme (FSCS) does not apply.Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB.
