Daniel Conway and Geoff Rowley of FRP Advisory Trading Limited were appointed the Joint Special Administrators (“JSAs”) of Silverbird Global Limited (“the Company” or “Silverbird”) on 13 March 2024. Silverbird has ceased to operate and the JSAs are taking steps to return funds to customers as soon as possible in line with the process set out in legislation. Updates on the current status of this process can be found below. The JSAs’ team can be contacted by emailing silverbird@frpadvisory.com for specific enquiries. Please note that due to a high volume of enquiries we may not be able to respond to you immediately. Please note that the scope of the JSAs’ appointment is limited to direct customers. If your services were provided by Currencycloud, you should contact Currencycloud support for details of how to access your funds.
Being Alert to Scams
All customers should remain alert to the possibility of fraud. If you are cold called by someone claiming to be from Silverbird, FRP Advisory or the FCA, please end the call and call them back using an independently verified number. Silverbird has ceased to trade and any other website using the Silverbird branding will be a scam and should be reported to the JSAs. More information about this can be found on the FCA website at https://www.fca.org.uk/consumers/protect-yourself-scams.
UPDATE: 14 AUGUST 2024 In accordance with legislation, the JSAs have issued a letter and notice dated 14 August 2024 to all known customers eligible to make a relevant funds claim who have not yet done so, setting out a deadline of 14 business days to submit their claims.If you are a customer who has not claimed and have not received a copy of this letter, please contact the JSAs as soon as possible
UPDATE: 5 JULY 2024 In accordance with legislation, the JSAs issued a letter and notice on 5 July 2024 to all known customers containing information on how and when to submit their claims and details of the proposed customer distribution process, together with a balance confirmation form.If you are a customer and have not received a copy of this letter please contacted the JSAs as soon as possible.
Permitted jurisdictions
Please note that to be eligible to apply as a Customer, your company must be legally registered within one of the permitted jurisdictions listed below:
Country / Territory
Current coverage
Åland Islands (ALA)
✓
Algeria (DZA)
-
Andorra (AND)
✓
Angola (AGO)
-
Anguilla (AIA)
-
Antarctica (ATA)
✓
Antigua and Barbuda (ATG)
-
Argentina (ARG)
✓
Armenia (ARM)
✓
Aruba (ABW)
-
Australia (AUS)
✓
Austria (AUT)
✓
Azerbaijan (AZE)
✓
Bahrain (BHR)
✓
Bangladesh (BGD)
✓
Belgium (BEL)
✓
Belize (BLZ)
-
Benin (BEN)
-
Bermuda (BMU)
-
Bhutan (BTN)
-
Bolivia (BOL)
-
Bonaire, Sint Eustatius and Saba (BES)
-
Bosnia-Herzegovina (BIH)
-
Bouvet Island (BVT)
-
Brazil (BRA)
✓
British Indian Ocean Territory (IOT)
-
British Virgin Islands (VGB)
-
Brunei Darussalam (BRN)
-
Bulgaria (BGR)
✓
Burkina Faso
✓
Cameroon (CMR)
-
Canada (CAN)
✓
Cape Verde (CPV)
-
Cayman Islands (CYM)
✓
Chad (TCD)
-
Chile (CHL)
✓
China (CHN)
✓
Christmas Island (CXR)
-
Cocos (Keeling) Islands (CCK)
-
Colombia
✓
Comoros (COM)
-
Cook Islands (COK)
-
Costa Rica (CRI)
✓
Côte D'Ivoire (CIV)
-
Croatia (HRV)
✓
Curacao (CUW)
✓
Cyprus (CYP)
✓
Czech Republic (CZE)
✓
Denmark (DNK)
✓
Djibouti (DJI)
-
Dominica (DMA)
-
Ecuador (ECU)
-
Egypt (EGY)
✓
Equatorial Guinea (GNQ)
-
Estonia (EST)
✓
Falkland Islands (Malvinas) (FLK)
✓
Faroe islands (FRO)
✓
Fiji (FJJ)
-
Finland (FIN)
✓
France (FRA)
✓
French Guiana (GUF)
✓
French Polynesia (PYF)
-
French Southern Territories (ATF)
-
Gabon (GAB)
-
Gambia (GMB)
-
Georgia (GEO)
✓
Germany (DEU)
✓
Ghana
✓
Gibraltar (GIB)
✓
Greece (GRC)
✓
Greenland (GRC)
✓
Grenada (GRD)
-
Guadeloupe (GLP)
✓
Guernsey (GGY)
✓
Guinea (GIN)
-
Heard Island and McDonald Islands (HMD)
✓
Hong Kong (HKG)
✓
Hungary (HUN)
✓
Iceland (ISL)
✓
India (IND)
✓
Indonesia (IDN)
✓
Ireland (IRL)
✓
Isle Of Man (IMN)
✓
Israel (ISR)
✓
Italy (ITA)
✓
Japan (JPN)
✓
Jersey (JEY)
✓
Kazakhstan (KAZ)
✓
Kenya (KEN)
✓
Kiribati (KIR)
-
Kosovo (KOS)
-
Kuwait (KWT)
-
Kyrgyzstan (KGZ)
✓
Lao People's Democratic Republic (LAO)
-
Latvia (LVA)
✓
Lesotho (LSO)
-
Liberia (LBR)
-
Liechtenstein (LIE)
✓
Lithuania (LTU)
✓
Luxembourg (LUX)
✓
Macau (MAC)
✓
Macedonia (MKD)
-
Madagascar (MDG)
-
Malawi (MWI)
-
Malaysia (MYS)
✓
Maldives (MDV)
-
Malta (MLT)
✓
Marshall Islands (MHL)
-
Martinique (MTQ)
✓
Mauritania (MRT)
-
Mauritius (MUS)
✓
Mayotte (MYT)
✓
Mexico
✓
Micronesia (FSM)
-
Moldova
✓
Monaco (MCO)
✓
Mongolia (MNG)
-
Montenegro (MNE)
✓
Montserrat (MSR)
-
Morocco
✓
Namibia (NAM)
-
Nauru (NRU)
-
Nepal (NPL)
✓
Netherlands (NLD)
✓
Netherlands Antilles (ANT)
-
New Caledonia (NCL)
✓
New Zealand (NZL)
✓
Niger (NER)
-
Nigeria
✓
Niue (NIU)
-
Norfolk Island (NFK)
-
North Macedonia
✓
North Mariana Islands (MNP)
-
Norway (NOR)
✓
Oman (OMN)
✓
Pakistan
✓
Palau (PLW)
-
Panama
✓
Papua New Guinea (PNG)
-
Paraguay (PRY)
-
Philippines (PHL)
✓
Pitcairn (PCN)
✓
Poland (POL)
✓
Portugal (PRT)
✓
Qatar (QAT)
✓
Republic of the Congo (Brazzaville) (COG)
-
Réunion (REU)
✓
Romania (ROU)
✓
Rwanda (RWA)
-
Saint Berthélemy (BLM)
✓
Saint Helena, Ascension and Tristan (SHN)
✓
Saint Martin (French part) (MAF)
✓
Saint Pierre and Miquelon (SPM)
✓
San Marino (SMR)
-
São Tomé and Principe (STP)
-
Saudi Arabia (SAU)
✓
Serbia (SRB)
✓
Seychelles (SYC)
-
Sierra Leone (SLE)
-
Singapore (SGP)
✓
Slovakia (SVK)
✓
Slovenia (SVN)
✓
Solomon Islands (SLB)
-
South Africa (ZAF)
✓
South Georgia and the South Sandwich Islands (SGS)
✓
South Korea (KOR)
✓
Spain (ESP)
✓
Sri Lanka (LKA)
-
St Kitts & Nevis (KNA)
-
St Lucia (LCA)
-
St Maarten (SXM)
-
St. Vincent and the Grenadines (VCT)
-
Suriname (SUR)
-
Svalbard and Jan Mayen (SJM)
✓
Swaziland (SWZ)
-
Sweden (SWE)
✓
Switzerland (CHE)
✓
Taiwan (TWN)
✓
Thailand (THA)
✓
Timor-Leste (TLS)
-
Togo (TGO)
-
Tokelau (TKL)
-
Tonga (TON)
-
Tunisia (TUN)
✓
Turkey (TUR)
✓
Turks & Caicos (TCA)
-
Tuvalu (TUV)
-
Uganda
✓
United Arab Emirates (ARE)
✓
United Kingdom (GBR)
✓
United States (USA)
✓
United States Minor Outlying Islands (UMI)
✓
Uruguay (URY)
✓
Uzbekistan (UZB)
✓
Vatican City State (Holy See) (VAT)
-
Vietnam (VNM)
✓
Wallis and Futuna (WLF)
✓
Zambia (ZMB)
-
Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB.
Silverbird Global Limited is an electronic money institution which is authorised and regulated by the Financial Conduct Authority ("FCA") under the Electronic Money Regulations 2011 for the issuance of electronic money, and the provision of payment services (FRN: 942055). Head office of Silverbird Global Limited is at: One Canada Square, Canary Wharf, London E14 5AB. Silverbird Global Ltd also acts as an EMD Agent of The Currency Cloud Limited. In such cases, payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199); Silverbird Europe UAB is an appointed representative of Currencycloud B.V. Payment services are provided by Currencycloud B.V. Registered in The Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam Netherlands. Currencycloud B.V. is authorised by the De Nederlandsche Bank under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: R142701). Clients' money is safeguarded with reputable UK and EU banks. Financial Services Compensation Scheme (FSCS) does not apply.Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB.
