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Product update December 2021

At Silverbird, we're focused on making international business payments inclusive by building a modern alternative to traditional banking tailored to international trade. We help merchants worldwide to participate in the global economy.

Payments Availability

We've added several new incorporation jurisdictions to the list of our supported countries this month. Now that list includes 19 jurisdictions:

Europe: UK, Switzerland, Monaco, Gibraltar, Guernsey, Isle of Man, Jersey
Asia: Hong Kong, Singapore, Japan, South Korea, Israel, China, India, Taiwan
North America: Canada
Africa: South Africa
Oceania: Australia, New Zealand

If your company is registered in one of these jurisdictions, you'd be able to start transacting with Silverbird right away.

As of this moment, you'd be able to collect money from 72 supported countries and wire money to 215 supported countries.

We're working hard to cover the rest of the world, and we'll keep you posted on our upcoming updates.

Onboarding Updates

Also, we've compiled a short "Getting Started" manual that's now available for anyone starting out with our Front Office interface.

A new filter in Admin Panel to filter out customers who finished all steps by themselves
New type of documents "other-docs" on Step 4.
Make default time in Admin panel as GMT.
Updated copy on "Financial Documents" step.
Fixed nine more small under the hood bugs

How To Get Started With Silverbird

Also, we've compiled a short "Getting Started" manual that's now available for anyone starting out with our Front Office interface. The manual explains visually how to start your first account with Silverbird and receive your first transaction to that account. You can download it here.

Let’s keep in touch!

If you have any comments, questions, or feedback on our product, please don't hesitate to tell us. Our team is ready to hear from you any time of day. Just email us at help@silverbird.com and we'll be in touch shortly.

Borderless payments for global business

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Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB.

Silverbird Global Limited is an electronic money institution which is authorised and regulated by the Financial Conduct Authority ("FCA") under the Electronic Money Regulations 2011 for the issuance of electronic money, and the provision of payment services (FRN: 942055). Head office of Silverbird Global Limited is at: One Canada Square, Canary Wharf, London E14 5AB.
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Silverbird Global Ltd also acts as an EMD Agent of The Currency Cloud Limited. In such cases, payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199);
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Silverbird Europe UAB is an appointed representative of Currencycloud B.V. Payment services are provided by Currencycloud B.V. Registered in The Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam Netherlands. Currencycloud B.V. is authorised by the De Nederlandsche Bank under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: R142701).
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Clients' money is safeguarded with reputable UK and EU banks. Financial Services Compensation Scheme (FSCS) does not apply.Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB.