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May 2023

Product update May 2023

‍At Silverbird, we're focused on making international business payments inclusive by building a modern alternative to traditional banking tailored to international trade. We help merchants worldwide to participate in the global economy.

The first payment flow

In May, we developed a product update that is particularly beneficial for new Silverbird customers. We introduced the first payment flow to provide customers with guidance on how to use the Silverbird platform, making it easier to start transacting on Silverbird.

What's new?

We have created a step-by-step guide on how to make a successful first payment in the interface:

  • Create a currency account.
  • Add funds.
  • Create a beneficiary.
  • Make your first transfer.
  • Track your first transfer.

This wizard is designed to guide and educate customers so that they can successfully complete their first payment. They can easily track their progress and see how many steps are left to complete their first payment, after each step is completed, the checkbox will automatically be checked.

Let’s keep in touch!

If you have any comments, questions, or feedback on our product, please don't hesitate to tell us. Our team is ready to hear from you any time of day. Just email us at help@silverbird.com and we'll be in touch shortly.

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Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB.

Silverbird Global Limited is an electronic money institution which is authorised and regulated by the Financial Conduct Authority ("FCA") under the Electronic Money Regulations 2011 for the issuance of electronic money, and the provision of payment services (FRN: 942055). Head office of Silverbird Global Limited is at: One Canada Square, Canary Wharf, London E14 5AB.
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Silverbird Global Ltd also acts as an EMD Agent of The Currency Cloud Limited. In such cases, payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199);
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Silverbird Europe UAB is an appointed representative of Currencycloud B.V. Payment services are provided by Currencycloud B.V. Registered in The Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296-298, 1012 RT Amsterdam Netherlands. Currencycloud B.V. is authorised by the De Nederlandsche Bank under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: R142701).
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Clients' money is safeguarded with reputable UK and EU banks. Financial Services Compensation Scheme (FSCS) does not apply.Silverbird is a collective name for Silverbird Global Limited and Silverbird Europe UAB.

Copyright 2024 © Silverbird.

Head office: Level 39, One Canada Square, Canary Wharf, London, E14 5AB, United Kingdom.